At WingBones.com, a store owned by WestVector Solutions LLC, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
Information We Collect
- Personal Information: When you place an order, we collect your name, email address, shipping address, and payment information (processed securely via third-party providers like PayPal or Stripe).
- Website Usage: We may collect non-personal data like your IP address, browser type, and pages visited through cookies or analytics tools (e.g., Google Analytics) to improve our site.
- Communication: If you contact us, we’ll keep a record of your email or message to respond to your inquiry.
How We Use Your Information
- To process and ship your orders, including sending tracking updates.
- To communicate with you about your order or respond to your inquiries.
- To improve our website and services through analytics (e.g., understanding site traffic).
- We do not sell or share your personal information with third parties, except as needed to fulfill your order (e.g., sharing your address with USPS for shipping).
How We Protect Your Data
We use secure technologies provided by BigCommerce, our e-commerce platform, including SSL encryption, to protect your data during transmission. Payment information is handled by trusted third-party processors like PayPal or Stripe, and we don’t store your credit card details. In the unlikely event of a data breach, we’ll notify affected customers promptly as required by Arizona law (ARS 44-7501).
Your Rights
- Access and Deletion: You can request access to or deletion of your personal data by emailing us at [insert email placeholder].
- Opt-Out: We don’t sell your data, but you can manage cookie preferences as described below.
- GDPR Rights (EU Residents): If you’re in the EU, you have the right to access, correct, delete, or restrict your data, as well as request data portability. Contact us to exercise these rights.
Cookies and Tracking
When you first visit our site, we’ll prompt you to set your cookie preferences. We use cookies for essential functions (e.g., remembering your cart) and non-essential purposes like analytics (e.g., Google Analytics to understand site traffic). You can accept, decline, or customize your preferences for non-essential cookies at any time via the cookie settings link on our site. You can also manage cookies through your browser settings.
Third-Party Services
We work with third parties like BigCommerce (our e-commerce platform for hosting and order processing), USPS (for shipping), PayPal or Stripe (for payments), and Google Analytics (for site insights). These providers have their own privacy policies, which we encourage you to review.
Changes to This Policy
We may update this policy as needed. Changes will be posted here with the updated date: May 5, 2025.
Contact Us
If you have questions about your data or this policy, I’m here to help. Email us at [insert email placeholder] or use the Contact Us page.